An unproductive business is basically doomed to fail eventually. After profit, productivity is what builds business success, after all.
Whether you have an established business that’s thriving or are just starting out with a small business, it’s always best to be ensuring that you’re being as productive as possible.
The world of business is always changing to some degree or another (that whole supply and demand thing can be a killer when everything seems to change overnight at times). This means that you must always be implementing the new practices to best keep up with the trends while being sure to maintain the things that have been successful in the long run.
Check out these three strategies for improving productivity for your businesses:
Implement web-based technologies
According to the BDC, “Web-based technologies enable you to dramatically improve how you run your business.” Today, nearly everything is done on the web. So, why not implement this idea into your business through an omnichannel call center, for example? These types of services give you a way to communicate with your customers successfully through multiple channels. This tends to increase customer satisfaction because every customer may want to communicate a little differently. Plus, these types of services help us control the information in one place to make communication seamless.
These types of omnichannel services truly increase business productivity by helping you to streamline communication with customers. Plus, according to GetVoip.com, companies that include omnichannel customer engagement have 89 percent customer retention as opposed to the 33 percent for companies who do not. That alone is a good reason to implement this type of software.
Outsourcing can be a smart and cost-effective way to handle some of the necessary tasks of your business. According to an article published in The New York Times in 2008, “not many businesses thoroughly understand the benefits of outsourcing.” They say that the benefits aren’t only financial (although that’s probably the biggest benefit). Other benefits include increasing efficiency, reducing risk, and allowing you time to focus on your core business growth.
For example, by using tools such as smartpayables check printing api, you can save time and money by outsourcing things like printing, writing, and money management all in one place to help keep track of everything easier. Outsourcing payment processing makes managing the financial aspects of your company so much easier. Plus, you can take advantage of services in mailing, envelope stuffing, and basically everything you’ll need for your cash and printing needs. A bonus is that they provide secure ways to send W-2’s as well, which provides extra security on your company’s end.
Focus on employee satisfaction and efficiency
According to Business Town, “Making small changes to habits will drastically improve the levels of productivity and office efficiency in your business.” Employee productivity is not a new concept. It’s one of those “tried and true” tactics mentioned above. Generally speaking, it will always be true that happier, better-respected, and better-trained employees will be more effective and productive.
Business Town recommends things such as reducing distractions, delegating responsibilities, improving workplace conditions (a comfortable office temperature is their example), practicing positive reinforcement, and offering realistic goals and support to improve both employee relations and business productivity.
This tactic seems proven by statistics reported on by Forbes earlier this year that showed that employees that are “highly engaged” showed a 21 percent higher profitability, that 89 percent of HR employees agree that repeated peer feedback is key for “successful outcomes,” and that disengaged employees can cost companies up to $550 billion a year in lost productivity.
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